| 목차 | 제목 | 
             
              | Meeting & Negotiations Book1 | Unit.1 | Negotiations |  | 
             
              | Unit.2 | Negations outcomes |  | 
             
              | Unit.3 | Intonation during negotiations |  | 
             
              | Unit.4 | Simple responses |  | 
             
              | Unit.5 | Phone conversational phrases |  | 
             
              | Unit.6 | Starting conversations phrases |  | 
             
              | Unit.7 | Polite ways to complain |  | 
             
              | Unit.8 | Trouble shooting |  | 
             
              | Unit.9 | Bargaining and alternative solutions |  | 
             
              | Unit.10 | Asking for clarification |  | 
             
              | Unit.11 | Checking for consensus |  | 
             
              | Unit.12 | Making a motion |  | 
             
              | Unit.13 | Open questions |  | 
             
              | Unit.14 | Notifications |  | 
             
              | Unit.15 | Agenda |  | 
             
              | Unit.16 | Role of a facilitator |  | 
             
              | Unit.17 | Role of a recorder |  | 
             
              | Unit.18 | Personal negotiations |  | 
             
              | Unit.19 | Negotiation traps |  | 
             
              | Unit.20 | Putting it all together |  | 
             
              | Meeting & Negotiations Book2 | Unit.1 | Listening Tactics |  | 
             
              | Unit.2 | Meeting Etiquette |  | 
             
              | Unit.3 | Response Etiquette |  | 
             
              | Unit.4 | Too Formal |  | 
             
              | Unit.5 | Too Informal |  | 
             
              | Unit.6 | Meeting Attire |  | 
             
              | Unit.7 | E-mail Sentence Transformations |  | 
             
              | Unit.8 | Giving Directions |  | 
             
              | Unit.9 | Apologizing |  | 
             
              | Unit.10 | Ending a Meeting |  | 
             
              | Unit.11 | Proxy |  | 
             
              | Unit.12 | Taboo Topics |  | 
             
              | Unit.13 | Gift Giving? |  | 
             
              | Unit.14 | Dealing with Complaints |  | 
             
              | Unit.15 | Communication Breakdown |  | 
             
              | Unit.16 | Legal Terms |  | 
             
              | Unit.17 | Exhibitions |  | 
             
              | Unit.18 | Reception |  | 
             
              | Unit.19 | Job Interview |  | 
             
              | Unit.20 | Staff Meeting |  | 
             
              | Presentation Book1 | Unit.1 | Brainstorming |  | 
             
              | Unit.2 | Research |  | 
             
              | Unit.3 | Organize |  | 
             
              | Unit.4 | Think about your audience |  | 
             
              | Unit.5 | Realistic and concrete aim |  | 
             
              | Unit.6 | Editing your ideas |  | 
             
              | Unit.7 | Narrowing down your focus |  | 
             
              | Unit.8 | Personal introductions |  | 
             
              | Unit.9 | The introduction |  | 
             
              | Unit.10 | Write the body |  | 
             
              | Unit.11 | The ending |  | 
             
              | Unit.12 | The last editing before presentation |  | 
             
              | Unit.13 | Cue cards |  | 
             
              | Unit.14 | Rehearsal |  | 
             
              | Unit.15 | Invitation |  | 
             
              | Unit.16 | Hooking your audience |  | 
             
              | Unit.17 | Connecting with your audience |  | 
             
              | Unit.18 | PowerPoint suggestion |  | 
             
              | Unit.19 | Asking for an opinion |  | 
             
              | Unit.20 | Presentation Feedback |  | 
             
              | Presentation Book2 | Unit.1 | Bad Habits |  | 
             
              | Unit.2 | Body Language |  | 
             
              | Unit.3 | Gestures |  | 
             
              | Unit.4 | Stress and Intonation |  | 
             
              | Unit.5 | Preparing for Your Presentation |  | 
             
              | Unit.6 | How to chair a meeting |  | 
             
              | Unit.7 | Cultural Differences |  | 
             
              | Unit.8 | Describing Companies |  | 
             
              | Unit.9 | Business Mentor |  | 
             
              | Unit.10 | Setting Your Priorities |  | 
             
              | Unit.11 | Hospitality |  | 
             
              | Unit.12 | HR Vocabulary |  | 
             
              | Unit.13 | Do’s and Don’ts of Emails |  | 
             
              | Unit.14 | Greeting |  | 
             
              | Unit.15 | Formal / Informal Presentations |  | 
             
              | Unit.16 | Teleconferences |  | 
             
              | Unit.17 | Telephone Vocabulary |  | 
             
              | Unit.18 | Video Conferences |  | 
             
              | Unit.19 | Words that Cannot be Shortened |  | 
             
              | Unit.20 | Dressing the Part |  |