| 목차 | 제목 | 
	
		| Volume1 | Unit.1 | Boarding a    plane |  | 
	
		| Unit.2 | On the plane |  | 
	
		| Unit.3 | Which do you    prefer? |  | 
	
		| Unit.4 | After snack |  | 
	
		| Unit.5 | At the customs |  | 
	
		| Unit.6 | At the arrival |  | 
	
		| Unit.7 | Confirming a    reservation |  | 
	
		| Unit.8 | Ordering    breakfast |  | 
	
		| Unit.9 | Cashing in |  | 
	
		| Unit.10 | Product    presentation |  | 
	
		| Unit.11 | At the business    center |  | 
	
		| Unit.12 | Keeping in touch |  | 
	
		| Unit.13 | Long time no see |  | 
	
		| Unit.14 | Can you repeat that    again please? |  | 
	
		| Unit.15 | Going to the white    house |  | 
	
		| Unit.16 | At the subway |  | 
	
		| Unit.17 | Finding a rest    room |  | 
	
		| Unit.18 | Info please |  | 
	
		| Unit.19 | Making a hotel    reservation |  | 
	
		| Unit.20 | Make a call |  | 
	
		| Volume2 | Unit.1 | Could you give me a    hand? |  | 
	
		| Unit.2 | Would you like to    come to my house for dinner this Friday? |  | 
	
		| Unit.3 | You look down these    days. |  | 
	
		| Unit.4 | How far along are you    with the report? |  | 
	
		| Unit.5 | What time shall we    meet? |  | 
	
		| Unit.6 | I'd like to take a    five-day leave starting next Monday. |  | 
	
		| Unit.7 | I'm calling to ask if    I could see you next Friday. |  | 
	
		| Unit.8 | I'll give you another    call in a few days. |  | 
	
		| Unit.9 | If you have any other    questions, just feel free to call. |  | 
	
		| Unit.10 | What's your market    share? |  | 
	
		| Unit.11 | I'd like to introduce    our newest product. |  | 
	
		| Unit.12 | What's the term of    this contract?. 26 |  | 
	
		| Unit.13 | I'd like to place an    order for your LCD monitors. |  | 
	
		| Unit.14 | I wonder if it's    possible to expect any reduction on these prices. |  | 
	
		| Unit.15 | I'm afraid I have to    make a complaint |  | 
	
		| Unit.16 | What are your New    Year's resolutions? |  | 
	
		| Unit.17 | That's a bad idea. I    don't agree with you. |  | 
	
		| Unit.18 | I think they should    raise the driving age. |  | 
	
		| Unit.19 | Come on, let's meet    halfway |  | 
	
		| Unit.20 | I'm looking for some    souvenirs for my son. |  | 
	
		| Volume3 | Unit.1 | Do you have your    passport and visa with you? Can I see it? |  | 
	
		| Unit.2 | Nice to meet you    here. |  | 
	
		| Unit.3 | Is it very hard to be    a taxi driver? |  | 
	
		| Unit.4 | How much is this per    day, and what are the policies? |  | 
	
		| Unit.5 | Could you tell me if    this is RailEuro Train Station? |  | 
	
		| Unit.6 | I was wondering if    you could tell me how to go to St. Peter's Cathedral? |  | 
	
		| Unit.7 | Good afternoon too! I    have a reservation |  | 
	
		| Unit.8 | I'll be making my    reservation |  | 
	
		| Unit.9 | Do you have an    appointment? |  | 
	
		| Unit.10 | I would like you to    meet my successor of this company |  | 
	
		| Unit.11 | Where do we need to    start with our sight inspection? |  | 
	
		| Unit.12 | May I ask what is    your best seller for dinner |  | 
	
		| Unit.13 | Table for 2,    Sir?. |  | 
	
		| Unit.14 | My lady, could you    help me out with these, please? |  | 
	
		| Unit.15 | Welcome to Duty Free    Shopping Center? May I help you? |  | 
	
		| Unit.16 | Do you have any good    places in mind? I want to go out sightseeing |  | 
	
		| Unit.17 | May I know who's on    the line please? |  | 
	
		| Unit.18 | Good morning, Land    Transportation Office, May I help you? |  | 
	
		| Unit.19 | Hello, Internal    Revenue Service. What can I do for you? |  | 
	
		| Unit.20 | Good morning    Department of Foreign Affairs, How may I help you? |  | 
	
		| Volume4 | Unit.1 | I would like to    have |  | 
	
		| Unit.2 | Do you need a Premium    or a Diesel? |  | 
	
		| Unit.3 | Let's drink to that,    cheers!. |  | 
	
		| Unit.4 | I would like you to    meet Mr. Archie Dee from Nokia Seoul |  | 
	
		| Unit.5 | This meeting is about    our new product. |  | 
	
		| Unit.6 | I called regarding my    sales proposal |  | 
	
		| Unit.7 | We will have a    Gourmet Prime Rib 7 course for dinner |  | 
	
		| Unit.8 | What is on screen    today? |  | 
	
		| Unit.9 | What tickets are you    planning to buy and how many kids and adults are they? |  | 
	
		| Unit.10 | How's life living    here? |  | 
	
		| Unit.11 | How do you find our    trip, Director Beck? |  | 
	
		| Unit.12 | Let's talk business    over lunch |  | 
	
		| Unit.13 | Does my mail belong    to Zone 2? |  | 
	
		| Unit.14 | Can you help me open    an account? |  | 
	
		| Unit.15 | We'll be there after    45 minutes |  | 
	
		| Unit.16 | Thailand Spa, here we    come! |  | 
	
		| Unit.17 | Would you care for a    shampoo, a blow dry or something else? |  | 
	
		| Unit.18 | I've finished my wash    time for only 4 minutes |  | 
	
		| Unit.19 | I'll have a Martini    please |  | 
	
		| Unit.20 | You've come to the    right shoe shop |  | 
	
		| Volume5 | Unit.1 | Could you refer us to    a specialist? |  | 
	
		| Unit.2 | Do you have any    medical background or family history? |  | 
	
		| Unit.3 | Nurse, stretcher    please! |  | 
	
		| Unit.4 | This is the reason    why your wife displays such signs and symptoms |  | 
	
		| Unit.5 | How come such signs    and symptoms occur? |  | 
	
		| Unit.6 | We're so happy that    her condition is getting better |  | 
	
		| Unit.7 | Can you give me an    advice regarding my wife's condition? |  | 
	
		| Unit.8 | Hello 000? I need an    Ambulance right away |  | 
	
		| Unit.9 | Let me help, I know    First Aid |  | 
	
		| Unit.10 | I'm a trained medical    first responder. Can I help? |  | 
	
		| Unit.11 | Would you like a    Generic or Branded Drug? |  | 
	
		| Unit.12 | Hello, 193 Brazil    Fire Hot line? |  | 
	
		| Unit.13 | Hello 118, Bali    Police? My wife is missing! Help! |  | 
	
		| Unit.14 | Albania Traffic    Police? |  | 
	
		| Unit.15 | Are you saying that    you want to report a theft incidence in your office? |  | 
	
		| Unit.16 | I could have gotten    an ID theft insurance |  | 
	
		| Unit.17 | I would like to take    advantage of your plan |  | 
	
		| Unit.18 | What is the    importance of Car insurance?. |  | 
	
		| Unit.19 | Let us practice our    swings! |  | 
	
		| Unit.20 | Teach me how to swing    properly |  | 
	
		| Volume6 | Unit.1 | What it takes to have    a good call? |  | 
	
		| Unit.2 | Can you give me some    key factors in opening a call |  | 
	
		| Unit.3 | I can barely hear    you |  | 
	
		| Unit.4 | A call back is really    nothing to sneeze at |  | 
	
		| Unit.5 | I don't want to be    against the clock |  | 
	
		| Unit.6 | Let us help you with    this |  | 
	
		| Unit.7 | Let's just recap what    we've discussed |  | 
	
		| Unit.8 | Let's run through the    secrets of a good presentation |  | 
	
		| Unit.9 | I learned a lot about    transitions! |  | 
	
		| Unit.10 | Do you want to know    their culture? |  | 
	
		| Unit.11 | Is there any    exception to the rule? |  | 
	
		| Unit.12 | Could give me some    pointers on how to emphasize key ideas in the presentation? |  | 
	
		| Unit.13 | The director never    fails to get me to listen whenever he holds talks |  | 
	
		| Unit.14 | I love the way you    mixed and matched the colors |  | 
	
		| Unit.15 | I might include a    flow chart to show the processes involved in the survey |  | 
	
		| Unit.16 | Body language can    certainly assist in or hinder you from making a deal |  | 
	
		| Unit.17 | We need to be fancy.    I want a style of communication that bridges generation gap |  | 
	
		| Unit.18 | Let's get down to    brass tacks and begin talking about the recommendation |  | 
	
		| Unit.19 | Maybe you could try    thinking of possible questions beforehand |  | 
	
		| Unit.20 | Indeed, the host is    unmistakably intellectual |  | 
	
		| Volume7 | Unit.1 | It seems we're going    to have a splendid meeting! |  | 
	
		| Unit.2 | Let's plan for the    opening |  | 
	
		| Unit.3 | Good job, everyone    has key functions |  | 
	
		| Unit.4 | We can merge the    suggestions of Mary and Phil |  | 
	
		| Unit.5 | It's about the    Anti-fraudulent transactions |  | 
	
		| Unit.6 | One of our branches    being uncooperative |  | 
	
		| Unit.7 | My daughter recently    got sick |  | 
	
		| Unit.8 | It's been a    while |  | 
	
		| Unit.9 | It's nice to meet you    You may call me Alice |  | 
	
		| Unit.10 | I'll put that in our    final agreement |  | 
	
		| Unit.11 | Where did they    possibly go? |  | 
	
		| Unit.12 | Now you're    talking |  | 
	
		| Unit.13 | In our town, the    people have decided to hold very simple feast |  | 
	
		| Unit.14 | Unauthorized absence    may incur suspension |  | 
	
		| Unit.15 | The good thing is    that they are having contingency plan |  | 
	
		| Unit.16 | It's best that you    have included the list of jargons or important terms | 
	
		| Volume8 | Unit.1 | He told me that being    prepared both mentally and emotionally is important. |  | 
	
		| Unit.2 | We have a long-term    relationship with this company. |  | 
	
		| Unit.3 | I could see that they    appreciated the effort I made to make them feel more at ease. |  | 
	
		| Unit.4 | Agreeing on the    agenda |  | 
	
		| Unit.5 | Clarifying    Positions |  | 
	
		| Unit.6 | Are you concerned    about the content or the structure? Maybe I can help you. |  | 
	
		| Unit.7 | We don't want more    room for bargaining. |  | 
	
		| Unit.8 | You're having a    conflict on how the business should be run? |  | 
	
		| Unit.9 | We Learn to speak our    mind and take sides. |  | 
	
		| Unit.10 | After all the arguing    and bargaining, we can all finally relax. |  | 
	
		| Unit.11 | If both parties are    not willing to compromise, negotiations won't hammer out. |  | 
	
		| Unit.12 | Initially, they drive    a hard bargain. |  | 
	
		| Unit.13 | You can also take the    opportunity to introduce them to the nuances of our culture. |  | 
	
		| Unit.14 | I'll look into their    business practices, on my end. We don't want our wires crossed again. |  | 
	
		| Unit.15 | How would I write a    proper business proposal? |  | 
	
		| Unit.16 | I'm finding it hard    to organize my thoughts. |  | 
	
		| Unit.17 | I'm trying to    customize my resume to fit for that particular job. |  | 
	
		| Unit.18 | Sometimes, sentences    that appear clear to the writer May actually be ambiguous to another    person |  | 
	
		| Unit.19 | I have always had    some trouble with the use of commas. |  | 
	
		| Unit.20 | Your invaluable    inputs have really helped improved this proposal. |  | 
	
		| Volume9 | Unit.1 | Export    Performance |  | 
	
		| Unit.2 | Products Catalog |  | 
	
		| Unit.3 | Factory Guide |  | 
	
		| Unit.4 | Production Capacity    of Factories |  | 
	
		| Unit.5 | Up-to-date    information about the products |  | 
	
		| Unit.6 | Technical development    and know-how |  | 
	
		| Unit.7 | Working at the    overseas sales department |  | 
	
		| Unit.8 | Making    appointments |  | 
		| Unit.9 | Re-scheduling    appointments |  | 
	
		| Unit.10 | Asking for company    number |  | 
	
		| Unit.11 | Calling for    appointments |  | 
	
		| Unit.12 | Making international    calls |  | 
	
		| Unit.13 | Contract Signing |  | 
	
		| Unit.14 | Looking for someone    who is in charge |  | 
	
		| Unit.15 | Shipment of silk    products |  | 
	
		| Unit.16 | Late for the    meeting |  | 
	
		| Unit.17 | Appointment to visit    plant |  | 
	
		| Unit.18 | Lists of local    importers |  | 
	
		| Unit.19 | Do business |  | 
	
		| Unit.20 | Placing orders |  | 
	
		| Volume10 | Unit.1 | Discount |  | 
	
		| Unit.2 | Special discount |  | 
	
		| Unit.3 | Formalization of    contract |  | 
	
		| Unit.4 | Attention at the    show |  | 
	
		| Unit.5 | How to operate    products |  | 
	
		| Unit.6 | Product    Differentiation |  | 
	
		| Unit.7 | Rush of orders |  | 
	
		| Unit.8 | CKD sales system |  | 
	
		| Unit.9 | Marketing    strategy |  | 
	
		| Unit.10 | Getting an    inquiry |  | 
	
		| Unit.11 | Explain the functions    of products |  | 
	
		| Unit.12 | Market dominance |  | 
	
		| Unit.13 | Competitive    basis |  | 
	
		| Unit.14 | Manufacturing costs    down |  | 
	
		| Unit.15 | Getting a    promotion |  | 
	
		| Unit.16 | Quality control |  | 
	
		| Unit.17 | Assurance |  | 
	
		| Unit.18 | The high quality |  | 
	
		| Unit.19 | Price quotation |  | 
	
		| Unit.20 | Price    determination |  | 
	
		| Volume11 | Unit.1 | Discounts |  | 
	
		| Unit.2 | The opposite    offer |  | 
	
		| Unit.3 | On the deal |  | 
	
		| Unit.4 | Break business    negotiation |  | 
	
		| Unit.5 | Decisions |  | 
	
		| Unit.6 | An Impossible    discount |  | 
	
		| Unit.7 | A reasonable    price |  | 
	
		| Unit.8 | Let's compromise |  | 
	
		| Unit.9 | Make up a contract    and sign |  | 
	
		| Unit.10 | An establishment of    irrevocable letter |  | 
	
		| Unit.11 | Correct the    account |  | 
	
		| Unit.12 | Inviting dinner |  | 
	
		| Unit.13 | A tougher shipping    arrangement |  | 
	
		| Unit.14 | On-time delivery |  | 
	
		| Unit.15 | Shipment |  | 
	
		| Unit.16 | Preparing the    shipping documents |  | 
	
		| Unit.17 | Claims damages |  | 
	
		| Unit.18 | Settle Claims |  | 
	
		| Unit.19 | The selection of    models |  | 
	
		| Unit.20 | The written    proposal |  | 
	
		| Volume12 | Unit.1 | The Joint    Venture |  | 
	
		| Unit.2 | The final    decision |  | 
	
		| Unit.3 | The rush on the    business negotiation |  | 
	
		| Unit.4 | What you think    exactly |  | 
	
		| Unit.5 | Sudden Turn-over /    Resignation |  | 
	
		| Unit.6 | Can’t agree with    it |  | 
	
		| Unit.7 | Summarize the    contents of the joint venture |  | 
	
		| Unit.8 | Discuss the matter    with your director |  | 
	
		| Unit.9 | The delay of    shipment |  | 
	
		| Unit.10 | Arrange a car |  | 
	
		| Unit.11 | The marketing survey    at initial stages |  | 
	
		| Unit.12 | The expression of    appreciation |  | 
	
		| Unit.13 | The formal contract    procedure |  | 
	
		| Unit.14 | The separate    shipment |  | 
	
		| Unit.15 | Complaints from    customers |  | 
	
		| Unit.16 | The contract    cancellations |  | 
	
		| Unit.17 | Settle    Complaints |  | 
	
		| Unit.18 | Korean national    character |  | 
	
		| Unit.19 | The success of Korean    industries |  | 
	
		| Unit.20 | Placing orders |  |